Repair services
5 service lines · 60-day warranty · quote after diagnosis
LineServiceIncludesTyp. TAT
01Board & ASSY repairPower supplies, channel boards, beamformers, front-end / back-end boards, control panels with trackballs, touch screens, 4D motor boards, interface and acquisition boards (ACQ / AIM / BE / BF / BP / CONT / DBF).5 – 8 business daysQUOTE ▸
02Probe & transducer repairFault diagnosis and element-level repair of linear, convex, phased-array, endocavitary, TEE and volumetric (4D) probes.Quoted per probeQUOTE ▸
03System-level diagnosticsWhole-unit troubleshooting and bench support when board-level isolation isn't enough.Quoted per caseQUOTE ▸
04Remote engineer consultationFree initial diagnosis. Remote assistance for software installation and guided troubleshooting. No obligation, no charge.Same business dayQUOTE ▸
05Adjacent equipment serviceEndoscopy, patient-monitor and ventilator support — quoted case by case as supporting service lines for distributors who need one-stop coverage.Quoted per caseQUOTE ▸
WARRANTY
60 days standard. Free re-repair in-warranty for non-physical failures, including return shipping.
TURN-AROUND
5 – 8 business days for board repair. Rush handling available on request.
QUOTE
Send the model, fault symptom and board photos. We scope the fault before confirming repair options.
NON-ULTRASOUND SCOPE
CT parts and adjacent equipment are supporting lines. Board repair outside ultrasound is scoped case by case.