Repair case archive
16 cases · 66 photos · 15 videos · GE Voluson + Vivid
CaseBrandModelBoard / SymptomActionMediaTAT
001GEVoluson E10
RFM — Radio-Frequency Module
B-mode image anomaly across all probes
Beamformer module fault isolated to RFM. Replaced RFM; image returned to spec on warm + cold boot.5 photos6 daysVIEW ▸002GEVoluson E8
Probe interface / front-end
No echo signal, system shows phantom (virtual) probe
Probe-port detection circuit repaired, front-end channel relay replaced. All probes re-enumerated correctly.11 photos7 daysVIEW ▸VIDEO
Motherboard
System freezes during scanning sessions
Motherboard chipset reflow + power-management IC replacement. Stability confirmed under continuous 48 h real-device load.2 photos2 videos7 daysVIEW ▸
004GEVoluson E8
TX/RX board (transmit / receive)
Image lacks clarity, low contrast across modes
TX/RX channel network rework; gain calibrated against reference phantom.2 photos6 daysVIEW ▸VIDEO
System / control board
System hangs before reaching scanning interface
Boot ROM reflash + system board ESD damage repair. Boot sequence verified end to end.3 photos1 video5 daysVIEW ▸
VIDEO
Touch screen + control panel
Touch screen unresponsive, no display output
Touch controller replaced, panel ribbon rebuilt, backlight rail repaired.4 photos1 video4 daysVIEW ▸
VIDEO
DBM64 — Digital beamformer (64-channel)
Image anomaly after warm-up (thermal-dependent failure)
DBM64 thermal-cycle isolation: solder-joint reflow on suspect channels + thermal-paste refresh. Warm-soak retest passed.3 photos1 video8 daysVIEW ▸
VIDEO
Hardware init / configuration
Auto-reboot loop, reports hardware initialization and configuration failure
Front-end voltage rails rebuilt; configuration EEPROM reflashed. 48 h live-system soak verified single-pass boot.14 photos1 video8 daysVIEW ▸
VIDEO
RFM — Radio-Frequency Module
Boot-time error, system cannot enter scanning mode
RFM fault confirmed via diagnostic logs. Module rebuilt and bench-tested; full boot sequence restored.3 photos1 video6 daysVIEW ▸
010GEVoluson E10
RFM423 — Radio-Frequency Module
All probes return no echo on startup
RFM423 channel rework; element-by-element calibration. Echo restored across linear, convex and 4D probes.3 photos7 daysVIEW ▸VIDEO
Main power supply
Power drop on boot, system fails to reach the OS
PSU rail rebuild + capacitor refresh; 48-hour live-system burn-in confirmed stable startup.3 photos1 video5 daysVIEW ▸
VIDEO
RSX — Power management
Boot-time power-management error reported
RSX rebuild — sequencing IC and rail monitor replaced. Power-good signal verified at every stage of the boot sequence.3 photos1 video6 daysVIEW ▸
VIDEO
Main power supply
System will not power on
PSU rebuild — primary rail caps + control IC replaced. 48 h real-device burn-in cleared.3 photos2 videos5 daysVIEW ▸
014GEVoluson S6
Control panel
Knobs unresponsive on the operator console
Encoder bank replaced, ribbon refit, panel firmware re-paired with the system.3 photos4 daysVIEW ▸VIDEO
Front-end / TR board
Flicker artefact in the echo region
Front-end channel rework; ground-plane decoupling rebuilt. Reference phantom retest cleared.2 photos2 videos7 daysVIEW ▸
VIDEO
Display / video subsystem
Display flickers from boot
Video interface board replaced, EDID renegotiated. Display stable at all supported resolutions.2 photos2 videos6 daysVIEW ▸
Partner messages
Real messages from partners · screenshots authorized for publication by RT
★ ★ ★ ★ ★ · CHINA · CROSS-BORDER DISTRIBUTION
Ye Qian
Domestic-channel partner confirming receipt and re-order — kept on file for translation parity with the international screenshots.
★ ★ ★ ★ ★ · ASIA-PACIFIC
Hui Ting
Procurement lead confirming the condition of a multi-board shipment and noting delivery was ahead of the committed window.
★ ★ ★ ★ ★ · SOUTHEAST ASIA
Joyce
Multi-order distributor — repeat-buyer thread highlighting turnaround and repair-report quality.
★ ★ ★ ★ ★ · SOUTHEAST ASIA
Joyce
Follow-up order: repair video reviewed and accepted on first pass — no rework requested.
★ ★ ★ ★ ★ · SOUTHEAST ASIA
Joyce
Live chat confirming the 48-hour real-device test video was delivered alongside the repaired board.
★ ★ ★ ★ ★ · SOUTHEAST ASIA
Joyce
Coverage across GE and Philips on a single PO — the multi-brand value pitch in real-world practice.
★ ★ ★ ★ ★ · SOUTHEAST ASIA
Joyce
Repeat-order acknowledgement after completed delivery.
★ ★ ★ ★ ★ · SOUTHEAST ASIA
Joyce
Post-delivery thanks — partner indicates the next shipment will follow shortly.
★ ★ ★ ★ ★ · MIDDLE EAST
Sophia
Photo-acknowledgement of compatible-parts shipment with a note about RT's pricing versus the OEM quote on the same part.
★ ★ ★ ★ ★ · EUROPE
Tracy
Discussion around a complex Siemens board: the 48-hour test video clinched the acceptance with the end customer.