Quality & compliance
ISO 13485:2016 · ISO 9001:2015 · 60-day warranty
CERTIFICATE
ISO 13485:2016
Medical devices — Quality management systems
Scope: ultrasound board repair and compatible-parts sales.
DOWNLOAD PDF ▸CERTIFICATE
ISO 9001:2015
Quality management systems — General
Scope: company-wide quality management.
DOWNLOAD PDF ▸CodeProcedureDescription
Q-01Dual ISO certificationISO 13485:2016 (medical-device QMS) and ISO 9001:2015 (quality management system). Certificates on file and downloadable from the Quality page.
Q-0248-hour real-device testEvery repaired board runs for 48 hours inside an actual ultrasound system before release — not bench-only. Photo + video evidence is shipped with each repair report.
Q-03Bonded-zone customs supervisionCustoms supervision on inbound and outbound units. Full chain-of-custody records — minimizes the risk of loss or damage to your boards in transit.
Q-04360° monitored workshopPhoto evidence captured at intake, QC and packaging. Facial-recognition access control. 24/7 physical security on the floor.
Q-05CRM-tracked workflowEvery order logs model, state, owner and timestamp at each step. Permissioned access — your data and your customers' data stay shielded.
Q-06Standard 60-day warrantyFree re-repair inside warranty for non-physical failures — including return shipping. Extended warranty plans available on request.
Q-07Consultation mechanism for complex faultsHard cases get a team review instead of stalling on one engineer. Repair plan signed off before the work begins.
Q-08Lifelong consultationFree ongoing consultation on every previously repaired item for the lifetime of the part — not a hardware lifetime warranty, a lifetime support relationship.