How ordering works
Ten steps · inquiry to lifelong consultation
StepNameDetailDocument
01InquirySend model, symptoms, region. Replies within the business day.Inquiry
02Free remote consultationInitial fault assessment by a senior engineer. No cost, no obligation.Quote PRE
03Ship the board or partPackaging guide provided. Bonded-zone intake supervised by customs.Packing list
04DiagnosticsBench + system-level tests. You receive a test report and repair plan.Test report
05Formal quotationTransparent line items. Parts, labor, warranty and lead-time on one page.Formal quote
06Invoice & paymentBank transfer or PayPal. Bulk terms on request.Invoice
07Repair & real-device QARepaired and run for 48 h in a live ultrasound. Photos + video on file.QA video
08Client sign-offYou review the repair report. Ship only on your confirmation.Sign-off
09DeliveryDHL, FedEx or UPS. Tracking and customs documentation handled.Waybill
10Lifelong consultationFree ongoing consultation on the repaired item for its service life.Log entry
TYPICAL DURATION · Standard board repair runs 5 – 8 business days from intake to sign-off. Shipment leaves within 2 business days of payment confirmation. Rush handling is available on request; complex multi-board cases may run longer after the test report stage.