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how to repair ultrasonic equipment crash2
Brand Knowledge · Repair guide · Reviewed May 18, 2026
Repair guideText-focused technical page

This page is focused on the technical note, model context and service information rather than product photography.

Page summary
Key service context for quote intake and technical review
  • Published in the Rongtao Medical Blog under Repair Guide.
  • Relevant system context: GE VIVID ULTRASOUND.
  • Technical focus: Probe / Transducer.
  • Use this page to compare product, repair and troubleshooting context before opening a quote request.
BrandGE
Model / systemVIVID ULTRASOUND · VIVID HOW · EPIQ
Part typeProbe / Transducer
Condition, and under other conditions, it has no CW function, so the CW plate may be dama
Content typeRepair Guide
Technical notes
Technical body content

Fault phenomenon

The machine has detected abnormal voltage. Please restart the system.

Fault description

1. The CW of the diagnostic instrument can only be used in cardiac condition, and under other conditions, it has no CW function, so the CW plate may be damaged. 2. In case of failure, the working voltage of CW is measured by the attached power box with a significant drop. It is considered that the fault may be related to the attached power box. 3. This fault may also be caused by CW signal trigger and loss of communication function. 4. The cardiac probe (phased array probe) is composed of PW and CW, and the cardiac probe may be damaged. 5. The software system is damaged, resulting in the lack of functions of CW.

Troubleshooting

After the replacement of the attached power box and related circuit boards were invalid, the cardiac probe was replaced and no crash occurred. The problem was solved. The reason for the failure was that the damage of the cardiac probe caused abnormal voltage supply in part of the circuit of the machine, and the machine was required to restart.

Service context

Rongtao uses this technical record for GE VIVID ULTRASOUND Probe / Transducer as supporting context for quote intake, photo comparison, board identification and repair-route selection. For live availability, send the machine model, board label, fault symptom and clear photos of both sides of the part.

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