GE Vivid S6 vs S60/S70 Board Repair by Symptom: Why S6 PSB 5420884-R Is Not Shop NS5766836-2, Why Legacy FEPS S5409449 Is Not an S60 Cart PSU License, and Why a Slow Boot May Be Z-2124-2023 Software

Quick Navigation

Use the links below to jump directly to specific diagnostic sections, hardware crosswalks, or regulatory rule-out analyses:

• 1. When is a Vivid S6 assembly actually shared with S5, and when is S60 only a later 510(k) with an E9 predicate?
• 2. Which Vivid S6, S60, or S70 board domain does my symptom point to? (Table 1: Symptom-to-Board Routing Matrix)
• 3. Why Made-in-China 5420884-R is not GE Shop NS5766836-2, and why neither is legacy PSB S5399331-7 (Table 2: Part Collision Matrix)
• 4. Why legacy FEPS S5409449 is not catalog PSU, not 5399339/5399340, and not automatically Vivid E95 FEPS either
• 5. If the S60 will not boot in time, why Z-2124-2023 software v203/v204 is not a power-supply recall
• 6. How to read catalog 5449446 versus Shop S5449446-R versus legacy 5778989-S before ordering a touch panel (Table 3: Operator Panel Crosswalk)
• 7. Where S6 battery tickets go, and why they are not S60 AC-box 5750877-2-S
• 8. S60/S70 keyboard 5750382-4 versus OPIO 5750840-S versus a generic PC keyboard
• 9. What does the 510(k) clearance timeline reveal about Vivid S5/S6 versus S60/S70 versus N-series lifecycle status? (Chart 1)
• 10. Why the live Vivid S model-page stock tables must not be copied into this article
• 11. Where Rongtao fits, and where it does not — including quote-ready photos
• 12. What technical details and photos are required for a quote-ready handoff?
• 13. Frequently Asked Questions (FAQs)

When is a Vivid S6 assembly actually shared with S5, and when is S60 only a later 510(k) with an E9 predicate?

A hospital department requesting a 'Vivid S board' might be operating a Vivid S5 or Vivid S6 console (Traditional IYN K121063, August 2012), a Vivid S60 or Vivid S70 console (Traditional IYN K142323, October 2014), or a later Vivid S60N or Vivid S70N cart (Traditional IYN lineage through K223832, February 2023). The model names look like minor revisions; the 510(k) record and the part-number collisions do not ².

If the malfunctioning scanner in your facility is a premium Vivid E9, E90, or E95 cart, a compact Vivid T8/T9 cart, a portable laptop Vivid i or Vivid q, or an OB/GYN Voluson S6, stop and refer to the appropriate dedicated guidance: use the Vivid E-series board path for full-size cardiovascular carts, the LOGIQ F6/F8 and Vivid T8/T9 board path for T8/T9 shared-chassis triage, the portable battery and DC/DC board isolation guide for laptop power modules, the Voluson S6/S8/S10 board guide for Women's Health consoles, and the LOGIQ S7/S8 decision path for general imaging carts. For company-wide coverage, visit the GE ultrasound equipment hub.

The regulatory lineage documented in FDA Premarket Notifications outlines the real platform boundaries ²:

• The Vivid S5 and S6 Platform (K071985 through K121063): First cleared under Special 510(k) K071985 (August 2007) and updated via K092079, K102393, and Traditional 510(k) K121063 (August 2012), the Vivid S5 and S6 are compact mobile cardiovascular ultrasound systems ². Shared 510(k) coverage is not a pin-for-pin board map. Current Rongtao identity for this generation is inventory PIB R2418272-5 (Vivid S6; not a photo catalog SKU), legacy PAB R2418272-3, and catalog host motherboard R2424348/R2423402 (partNumber null) ^{5 6}. Match the etched label; do not treat every S5 title as an S6 silent swap.
• The Vivid S60 and S70 Platform (K142323): Cleared on October 10, 2014, under Traditional 510(k) K142323, the Vivid S60 and S70 are a shared Track 3 console about 56 cm wide with a 19-inch LCD and a 12.1-inch multi-touch panel ². Predicate Device(s) include Vivid E9 K131514, Vivid S5/S6 K121063, 6VT-D K141093, and LOGIQ E9 K123564; the comparison table uses Vivid E9 K131514. Used-system commercial pages describe S60/S70 as cSound software beamforming versus S5/S6 hardware beamformers; K142323 does not use the word cSound and does not grant a silent SKU swap ^{2 8}. Legacy v201/v202 product notes name CFE S5399322, BEP S5409444, and TRX32 S5407376; those titles are archive collisions, not current catalog SKUs and not a reconstructed card-cage map ⁶. The Shop PSB identity to match against an S6 kit is NS5766836-2 ⁸.
• The S60N and S70N Lineage (K170878 through K223832): Beginning with K170878 in June 2017 and maintained through K182450, K200497, K211216, K220619, and K223832 (cleared February 16, 2023), the 'N' designation indicates updated computational hardware, graphics subsystems, and display assemblies. These clearances confirm that the platform is actively supported under FDA Product Code IYN (21 CFR 892.1550) ^{1 2}. However, N-series hardware revisions must not be assumed backwards-compatible with early S60/S70 v201 or v202 software builds without verifying OEM compatibility tables.

Which Vivid S6, S60, or S70 board domain does my symptom point to?

When an engineer approaches an unserviceable Vivid S-series console, the visible symptom often points to multiple possible hardware assemblies. A failure to display an ultrasound image could be a tripped power rail, a failed probe interface relay, a corrupt hard drive, or a software-induced boot delay. Table 1 maps observed clinical symptoms to verified suspect board domains, catalog part numbers, mandatory rule-outs, and safe service paths.

Why Made-in-China 5420884-R is not GE Shop NS5766836-2, and why neither is legacy PSB S5399331-7

The most dangerous parts collision identified in current search engine results occurs around the Probe Select Board / Probe Interface Board (PSB/PIB). When a biomedical technician searches Google for 'ge vivid s60 board repair', organic result #2 is a Made-in-China listing titled 'Psb Board of Ge Vivid S6 Kit 5420884-R on Sale and Repair' ⁷. Generative AI summaries pick up this listing and infer that 5420884-R is the probe interface board for the Vivid S60 platform. This inference is technically incorrect and operationally disastrous.

Table 2 breaks down the part-number collisions between compact Vivid S6 identities, later Vivid S60/S70 Shop and catalog rows, and third-party marketplace listings.

As detailed in Table 2, 5420884-R is a Vivid S6 part number on the current S60 shopping SERP. That aftermarket kit title is not GE Shop NS5766836-2 and is not a documented fit for an S60/S70 card cage ^{7 8}. Do not treat adjacent digits, Shop PSB modules, or marketplace kits as a silent swap. Photograph the etched label before ordering.

Why legacy FEPS S5409449 is not catalog PSU, not 5399339/5399340, and not automatically Vivid E95 FEPS either

A second major area of commercial confusion surrounds the primary AC/DC power supply for the Vivid S60 and S70. When a technician searches Google for 'vivid s70 power supply', the generative AI Overview asserts that the system utilizes a '100-240 VAC / 500 VA' supply and identifies part numbers 5399339 and 5399340 as the shared AC Box and Front-End Power Supply (FEPS) across Vivid S60, S60N, S70, and S70N consoles ⁷. Organic search results also highlight Rongtao's own legacy technical note: 'GE VIVID S60/S70 v201 and v202 Power Supply FEPS S5409449' ^{6 7}.

Qualified clinical engineers must understand three critical facts before ordering any of these parts:

• 5399339 / 5399340 are Third-Party Marketplace Assertions: The 500 VA power rating and part numbers 5399339 / 5399340 originate from European parts broker listings (such as part2go) ^{7 8}. These numbers do not appear in Rongtao's current physical catalog and must not be accepted as guaranteed drop-in replacements without inspecting the physical subassembly label inside the specific cart.
• Legacy Note FEPS S5409449 Is Not Guaranteed Current Inventory: Rongtao's migrated blog post for S5409449 represents a historical product record from 2026-05-18 ⁶. It ranks organically on Google because historical technical data remains indexed, but it is not a current item in Rongtao's live parts catalog or physical inventory ⁵. Stock turns rapidly in medical parts distribution; buyers must verify live availability through our catalog search or direct enquiry.
• Regional GE Shop Catalogs Map NS5409449 to Vivid E95: When examining international GE HealthCare Service Shop databases, part number NS5409449 (and equivalent S5409449) returns a Product Family designation of Vivid E95 ⁸. K142323 lists Vivid E9 K131514 among predicates; that is not a license to treat E95-family Shop FEPS as an S60 cart PSU ². S5409449 is not a universal swap into an S60.

If your Vivid S60 or S70 console is completely unpowered (no standby LEDs, no cooling fan response), do not guess between 5399339, 5399340, 5750877-2-S (AC box), and S5409449. Remove the lower chassis cover with AC mains disconnected, allow the high-voltage reservoir capacitors to discharge completely, and take a high-resolution photograph of the stamped metal label on the power supply casing. That photograph is the only reliable basis for a replacement quote.

If the S60 will not boot in time, why Z-2124-2023 software v203/v204 is not a power-supply recall

One of the most complex clinical engineering scenarios occurs when an ultrasound system exhibits sluggish boot times. On a busy clinical floor, an ultrasound machine that takes five to eight minutes to reach a scanning screen is frequently reported as 'failing to boot' or 'power supply losing voltage'. Inexperienced service personnel may pull the power supply unit or condemn the host motherboard, assuming that degraded electrolytic capacitors are slowing rail stabilization.

On the Vivid S60 and S70 platforms, clinical engineers must rule out an official regulatory recall before replacing any circuit boards ³:

• FDA Class II Ongoing Recall Z-2124-2023: Initiated on May 30, 2023, under FDA Event ID 92505, Recall Z-2124-2023 covers the GE Vivid S60 Ultrasound System running software versions v203 and v204 ³.
• FDA wording: The recall record states that certain Vivid ultrasound systems cannot boot up in a timely fashion, which can delay availability in time-critical emergency situations. Code information on the S60 page is software versions v203 and v204. FDA determined cause is listed as process design. That is not a condemnation of FEPS, AC-box, or host boards ³.
• Sibling Console Actions: Simultaneous recall actions were issued across the platform family: Z-2125-2023 (Vivid S70), Z-2126-2023 (Vivid S60N), and Z-2127-2023 (Vivid S70N), all classified as Class II Ongoing actions initiated on May 30, 2023 ³.
• Service Rule-Out Protocol: Replacing the power supply, DC/DC converters, or BEP processing board will not resolve a Z-2124-2023 issue. If a Vivid S60 running v203 or v204 exhibits delayed boot behavior, the hospital must apply the authorized GE Healthcare software update/patch specified in the manufacturer's field safety notification ³.

Similarly, if an S70 console shows the wrong patient name or demographics during a DICOM Worklist query, rule out FDA Class II Ongoing Recall Z-2317-2024 (initiated May 2, 2024, Event ID 94772, product Vivid S70 software package H45041SW; sibling Z-2316-2024 on Vivid E90/E95) before condemning the physical rear IO board. The FDA reason is a slow Worklist response that can display incorrect patient data—not a keyboard or IO-board census ^{3 6}. Send that ticket to the DICOM/PACS versus IO board path rather than reprinting a network protocol here.

A bounded quoted search of openFDA MAUDE for device model numbers 5449446, 5750382-4, R2418272-5, S5409449, S5399322, NS5766836-2, S5449446-R, and 5420884-R returned zero records (NOT_FOUND) ⁴. Empty bounded searches are not incidence, not proof of zero field events, and not evidence that these assemblies are 'stable' or that observed failures are only normal wear ⁴.

How to read catalog 5449446 versus Shop S5449446-R versus legacy 5778989-S before ordering a touch panel

The user interface of the Vivid S60 and S70 includes a 12.1-inch multi-touch panel described in K142323, mounted above the main control panel ². Physical impact, cleaning fluid ingress, or digitizer failure frequently requires panel replacement. However, parts catalogs display confusing part number variations.

Table 3 compares the three primary touch screen part numbers observed in technical records and commercial catalogs.

When ordering a replacement touch screen from Rongtao Medical (5449446), match the stamped label on the failed display and send digitizer-versus-video tickets to the touch and control panel path rather than reprinting that classifier here ⁵.

Where S6 battery tickets go, and why they are not S60 AC-box 5750877-2-S

A frequent maintenance query in clinical engineering involves battery replacement on compact Vivid carts. On Vivid S5 and Vivid S6, battery-interval tickets belong on the portable battery versus adapter versus DC/DC path, not on this S60 cart-power page. Under FDA Recall Z-0753-2023 (Class II Ongoing, initiated November 10, 2022), GE HealthCare established a 2-year replacement interval for internal battery packs on Vivid S6 systems (part of the broader Z-0752 through Z-0756 cluster covering Vivid i, q, S5, and S6) ³.

Service technicians searching online must avoid confusing this maintenance ticket with the Vivid S60/S70 AC Box (5750877-2-S) ⁶:

• The Vivid S6 Battery Ticket: Belongs strictly to our portable battery and DC/DC board decision path. It involves an internal battery pack subject to a scheduled 24-month replacement interval in that recall cluster ³. Do not attempt to fit laptop battery packs (such as Vivid i 5423275 or LOGIQ e 5451284-2) into an S6 cart.
• The Vivid S60/S70 AC Box (5750877-2-S): Is a migrated S60/S70 v201/v202 product-note title for a stationary AC distribution box in the cart base ⁶. It is not an electrochemical battery pack, does not expire on a 2-year schedule, and cannot be replaced with an S6 battery module.
• US Market Clarification (Z-0754 / Z-0755): Online repair forums such as iFixit list device pages for 'GE Vivid S5 N S6 N' ⁷. However, FDA recall records Z-0754-2023 and Z-0755-2023 explicitly state that 'Vivid S5 N and Vivid S6 N are not marketed in the United States' ³. Do not allow third-party repair wikis to confuse US hospital service documentation.

S60/S70 keyboard 5750382-4 versus OPIO 5750840-S versus a generic PC keyboard

Cardiovascular ultrasound workflows rely heavily on dedicated numeric keypads for rapid biometric measurements, Doppler angle corrections, and patient data entry. When physical keys stick or fail to register on a Vivid S60 or S70 console, service technicians must navigate three distinct part concepts:

• Catalog Numeric Keyboard 5750382-4: Rongtao's catalog photographs the Vivid S60 S70 Numeric Keyboard (part number 5750382-4) ⁵. Stock turns; confirm live availability through catalog or quote. Do not treat this SKU as a generic PC keyboard.
• Legacy OPIO Panel 5750840-S: Migrated technical records reference part number 5750840-S as an S60/S70 v201/v202 operator-panel title ⁶. That archive title is not catalog keyboard 5750382-4 and is not a proven silent swap.
• The Generic Consumer Keyboard Trap: Online parts aggregators occasionally suggest plugging an inexpensive commercial USB desktop keyboard into the rear IO panel as a permanent repair. While a standard USB keyboard can enter alphanumeric text in emergency patient registration fields, it cannot emulate the dedicated mode keys (CW Doppler, PW Doppler, Color Flow, Tissue Tracking), freeze controls, or rotary measurement encoders required for clinical diagnostic examinations.

If specific measurement keys on an S60/S70 console are non-functional, replace the dedicated keyboard assembly 5750382-4 or have the underlying OPIO board evaluated by a qualified repair facility ^{5 6}.

What does the 510(k) clearance timeline reveal about Vivid S5/S6 versus S60/S70 versus N-series lifecycle status?

A pervasive assumption in independent equipment procurement is that mid-tier cardiovascular platforms such as the Vivid S60 are discontinued or unsupported 'legacy' systems. An empirical examination of FDA 510(k) premarket notifications indicates substantial ongoing regulatory activity. Chart 1 details the cumulative Traditional 510(k) premarket clearances granted under FDA Product Code IYN (21 CFR 892.1550) across the three major Vivid S family epochs ^{1 2}.

As illustrated in Chart 1, the Vivid S60N and S70N lineage has accumulated six separate Traditional 510(k) clearances between 2017 and 2023, with clearance K223832 granted on February 16, 2023 ². That is a clearance count, not installed-base and not an end-of-service (EOS) decree. When hardware fails, identified-board repair or tested module replacement remains the service question on carts still in clinical use.

Why the live Vivid S model-page stock tables must not be copied into this article

A critical disclosure regarding website navigation: visitors browsing Rongtao Medical's automated model taxonomy pages (/models/ge-vivid-s6, /models/ge-vivid-s60-s70, and /models/ge-vivid-s70) will observe stock tables that appear to list dozens of parts ⁵. Service engineers must not rely on those automated tables for Vivid S6 or S60 procurement.

The automated model-matching search on the website normalizes catalog strings and matches substring tokens of four characters or more ⁵. Consequently:

• Single-Character Token Drops: In model strings such as 'VIVID 7', 'VIVID 3', or 'VIVID i', the single-character model designator drops out, leaving only the 5-character token 'vivid'. As a result, unrelated inventory items—such as Vivid 7 DGPCIO / IO / BF64 boards, Vivid 3 DC power supplies, and Vivid i DC/DC converters (R2403248-4)—are automatically attached to all three Vivid S model pages ⁵.
• S6 vs. S60 Cross-Attachment: Because the normalized string 'vivid s60 s70' contains the substring 'vivid s6', the model pages for the Vivid S6 and the Vivid S60/S70 cross-attach each other's catalog items ⁵.
• Ground Truth Inventory Reality: In our current physical inventory snapshot, the only exact Vivid S inventory line is part number R2418272-5 (PIB BOARD VIVID S6, two identical rows), which carries a verified 90-day warranty field ⁵. The photographed catalog SKUs (R2424348R2423402 motherboard, 5750382-4 keyboard, and 5449446 touch screen) represent physical parts in our testing facility, but live stock turns continuously ⁵.

We document this system behavior openly to ensure clinical engineering teams do not purchase a Vivid 7 beamformer card believing it will fit an S60 cart. Always route availability questions through our direct technical quote flow.

Where Rongtao fits, and where it does not — including quote-ready photos

Rongtao Medical operates as an independent technical service partner, parts supplier, and probe repair specialist for hospital clinical engineering departments, independent service organizations, and medical equipment refurbishers worldwide. To establish clear expectations, here is where our capabilities fit—and where they do not:

• Where Rongtao Fits: Component-level repair of extracted assemblies matched from etched labels — catalog S6 motherboard R2424348/R2423402, catalog S60/S70 keyboard 5750382-4, catalog S70 touch 5449446, and inventory S6 PIB R2418272-5 only after the physical label is photographed ⁵. Shop-titled NS5766836-2 and S5449446-R are identity collisions to match, not Rongtao catalog SKUs. Standard board-repair turnaround is 5 to 8 business days, backed by a typically 90-day warranty with final terms confirmed per item at quote ⁵.
• 48-Hour Real-Machine Testing: Current Rongtao terms are a 48-hour real-machine test inside an actual ultrasound system before release ⁵. There is no published Vivid S5/S6/S60/S70 photo case in the case archive; do not read that test policy as a platform-specific success rate.
• Where Rongtao Does Not Fit: Rongtao is an independent service organization and parts provider and is not an authorized GE HealthCare distributor or factory representative. OEM brand names and part numbers identify compatibility and coverage only. We do not provide OEM software option keys, software upgrades, or field-safety software patches such as Z-2124-2023 delayed-boot or Z-2317-2024 Worklist corrections. We do not dispatch on-site hospital field engineers.
• Safety Hard-Stops: Unqualified personnel should not open energized consoles or bypass electrical-safety controls. A smoking power supply, delayed emergency boot on software v203/v204, or unresolved Worklist demographics error leaves the system out of clinical service until the OEM software correction or a qualified hardware path is cleared. Repaired systems must pass qualified functional and electrical-safety checks before return to clinical use.

What technical details and photos are required for a quote-ready handoff?

To ensure your repair or replacement quote is processed accurately without parts mismatch delays, clinical engineering teams should assemble a complete technical handoff before submitting an inquiry via our contact page. Please provide the following five data points:

1. Console System Rating Plate: A clear photograph of the metallic rating plate located on the rear base of the cart, clearly showing the exact Model Name (e.g., 'Vivid S60', 'Vivid S70', 'Vivid S6'), System Catalog Number, and Serial Number.
2. System Software Revision: A photograph of the 'About' screen from the system utility menu, displaying the exact software build version (e.g., v201, v202, v203, v204) to rule out software recall gates such as Z-2124-2023.
3. Subassembly Label Photographs (Both Sides): High-resolution photographs of both sides of the suspect circuit board or module, capturing the stamped manufacturer part number, barcode, revision dash number, and batch code.
4. Specific Error Log or Symptom Description: A detailed technical description of the observed malfunction (e.g., 'Standby LEDs illuminated, cooling fans running, no video signal on LCD or external DVI', or 'Probe not recognized on Port 1 and Port 2, known-good 3Sc-D tested'). Include error codes if displayed.
5. Destination & Urgency: Your facility delivery location, required delivery timeframe, and preference for component-level repair of your existing board versus advance replacement from our tested inventory.

Frequently Asked Questions (FAQs)

The AI Overview says my S60 uses FEPS S5409449 or AC box 5399339. Should I order those instead of matching the etched label?

No. Generative search summaries cluster third-party reseller listings and historical product records without verifying physical compatibility. Part number 5399339 is a third-party reseller assertion, not a verified Rongtao catalog SKU. Furthermore, regional GE Service Shop listings associate S5409449 with Product Family Vivid E95. Ordering parts based on search snippets without confirming the stamped label on your physical power supply is how the wrong assembly arrives.

K142323 covers S60 and S70 together. Can I fit an S6 PIB R2418272-5 in an S60 PSB slot?

No. While 510(k) K142323 cleared the Vivid S60 and Vivid S70 under a single console filing, listing K121063 among Predicate Device(s) is not a license to install S6 PIB R2418272-5 in an S60 PSB slot, and the filing has no 'same hardware' sentence. The comparison table uses Vivid E9 (K131514) as the compared device ². Inventory PIB R2418272-5 is labeled Vivid S6. GE Shop NS5766836-2 is titled PSB Module Vivid S60-S70, Product Family Vivid S70. Photograph both labels; do not assume interchange.

Vivid S60 boots slowly: is that cart PSU, host/HDD, or Z-2124-2023 software?

If your Vivid S60 is running software versions v203 or v204, this condition is covered by FDA Class II Ongoing Recall Z-2124-2023. The FDA record describes systems that cannot boot in a timely fashion; it is a software correction, not a FEPS or motherboard census. Replacing circuit boards will not apply the OEM patch. Verify the software build via the utility menu and follow the manufacturer field-safety notice.

Vivid S6 has CW interference: is that PIB R2418272-5 or Shop NS5766836-2?

On a Vivid S6, Continuous Wave Doppler noise or dropout points to the Probe Interface Board (PIB R2418272-5) or the auxiliary Probe Adapter Board (PAB R2418272-3), and belongs on the CW/CWD board versus pencil probe path. Part number NS5766836-2 is an S60/S70 Shop module, not an S6 PIB. Stock turns; confirm live availability through catalog or quote. Current Rongtao board-repair terms are typically 5 to 8 business days with a typically 90-day warranty, confirmed per item.

What photos and information should I send to get an S6/S60/S70 quote without relying on the model-page stock list?

Do not rely on the automated stock tables on model pages, as they contain substring matches from unrelated Vivid systems. Instead, take high-resolution photos of: (1) the rear console rating plate showing exact model and serial number; (2) the software version screen; and (3) both sides of the suspect circuit board showing stamped part numbers, barcodes, and revision letters. Submit these along with a symptom description through our contact form for an immediate, engineering-verified quote.