GE Voluson E6 Board Repair: A Symptom-Based Guide

Which E6 power label is on the bench, and why is RSP2f not RTP7a or the E8 RSP3E?

A dark Voluson E6, a power-management message, or a cart that never reaches an image sends buyers into results that mix E6, E8, and E10 part numbers. The catalog does not support that mix for the power labels. It photographs two different VOLUSON E6 assemblies. ⁵

• RSP2f Power Supply KTI302752-10. Catalog id voluson-e6-rsp2f-power-supply-kti302752-10, model VOLUSON E6, part name RSP2f Power Supply KTI302752-10. This is the E6 power-supply photo. The power-supply decision path puts KTI302752-10 and unsuffixed KTI302752 in one cell and tells the reader to confirm whether the suffix is required. This page does not upgrade that cell into a proven swap, and it does not assign output voltages to the photo.
• RTP7a.P9 KTI302043_1. Catalog id voluson-e6-rtp7a-p9-kti302043-1, model VOLUSON E6, part name RTP7a.P9 KTI302043_1. The part name is not Power Supply. Seller pages and the KTI302043 overview call unsuffixed KTI302043 an RTP power supply. That seller wording is not the catalog name.

The 316-row inventory snapshot does not list KTI302752 or KTI302043 at all. It does list two AC power supplies whose English name is AC power supply: KTI300242 on model VOLUSON E6, and KTI300242-7 on model Voluson E6. ⁶ The power-query overview calls KTI300242 an RTN5 / KTI300242 unit and also names RTP7a.P8. RTN5 and RTP7a.P8 are not the inventory name and they are not the photographed RTP7a.P9 label. ⁸ A migrated note titled Repair GE Voluson E6/E8 AC/DC Power KTI300627-4 pairs KTI300627-4 with KTI300242-3 and lists models VOLUSON E6 and VOLUSON E8. That pair is not inventory row KTI300242 and it is not inventory row KTI300242-7. ¹¹ Four inventory rows contain Voluson E6 in the model string. Only two of them are these AC supplies. The other two are motherboards, covered in the routing section below. The warranty cell on the stock rows says 90 days; company terms still say typically 90 days and have to be confirmed for the item. Stock turns, so the snapshot is not a promise that any of these boards is on the shelf.

The E8 and E10 power photo is a different assembly. Catalog model VOLUSON E8 10 includes RSP3E Power Supply KTI303892-12 and RSP3E Power Supply KTI303892-16. The E8 cross-model table marks that RSP3E pair as No for the Voluson E6 and writes "No (Uses RSP2f KTI302752)" in the E6 cell. ^{5 9} The parent therefore separates the families, and its E6 cell is unsuffixed KTI302752. The only E6 RSP2f string in the photo catalog is KTI302752-10. Match the suffix on the board. These records identify the labels. They do not document a connector, backplane, or thermal comparison.

The power-query results add one more collision. Organic position 2 is the GE HealthCare Service Shop page titled RSP3-PX Power Supply EC300 KTZ303892. ^{8 12} The prefix is KTZ, not KTI. The name is RSP3-PX, not RSP2f, and EC300 in that title is not an E6 catalog name. The E8 BT guide associates EC300-series designators with BT15-era E8 material, which is a reason to read EC300 off the system screen rather than off this shop title. Use the dark-cart checks in the power-supply guide after the label family is known. A symptom can have more than one cause. The label match is the quote gate.

Why is the ranking RFI KTI300614 page not catalog RFI20C.P8 KTI300614-5?

On 22 September 2026 the first page for "ge voluson e6 board repair" was a GE Service Shop category, a Facebook motherboard thread, and then Repair GE Voluson E6/Voluson E8 RFI Board KTI300614. ⁸ That leftover records part number KTI300614, without a suffix, and models VOLUSON E6 and VOLUSON E8. The catalog photo of this family is RFI20C.P8 KTI300614-5, and its model field is E8. ^{5 11} The suffix and the RFI20C.P8 name are part of the photographed label. The photo on file is KTI300614-5 under model E8. The ranking note uses unsuffixed KTI300614. Another suffix could exist on a board that is not in this catalog; the quote still has to match the etched text.

The AI Overview on that query lists RFI KTI300614 and "FE Mainboard / RFM221" KTZ303915 as boards used across Voluson E6, E8, and E10. It also says those boards can be repaired in 2 to 4 working days with a 60- to 90-day warranty. Both the part grouping and the commercial terms come from seller pages in the overview's citations, not from the catalog photo or from Rongtao's service record. ^{7 8} Use the overview as a map of what search is currently promoting. Do not use it as the first board for a dark cart, and do not copy its turnaround or warranty.

The same prefix collision shows up on the beamformer number. A leftover page titles RFM221 as KTZ303915 and puts E6 in the title. Inventory does not list KTZ303915. It lists four KTI303915 rows, all tagged voluson E8 or VOLUSON E8: KTI303915-1 and KTI303915-6 named RFM221.P10, and KTI303915-4 and KTI303915-5 named RFM221B.P10. There is no -2 or -3 row in this snapshot, so "-1 to -6" is not what the inventory says. ⁶ The catalog also photographs RFM221.P10 KTI303915-1 under model VOLUSON E8. The E8 cross-model table marks KTI303915-1, -4, -5, and -6 as No for E6. ⁹ If the cart has power and the image is the fault, test with a known-good probe and then use the beamformer and front-end guide. Do not treat a vertical band, a missing color packet, or any other single image pattern as proof that one of these E8-tagged numbers is the failed E6 part.

Seller listings for KTI303271 often print RTF300e.P16 and name E10, E8, and sometimes E6 together. The catalog row is different: TI Board KTI303271-5, and the model string is stored as V0LUS0N E8, with a zero where the letter O would be. That spelling is the catalog key. It is not a second product. ^{5 8} The E8 table marks RTF TI Board KTZ303955 as No for E6 and Yes for E8 and E10 at BT15, under catalog model VOLUSON E8 E10(BT15). A broker title that groups E6 with that BT15 board is a collision, not a compatibility proof.

Two catalog rows do use a shared E6 and E8 model string, and they should stay in that narrower box. 450video card SP00884 is model VOLUSON E6 E8. Touch Screen KTI302969 is model VOLUSON E8 E6. The E8 guide already records both as shared E6/E8 assemblies. ^{5 9} Sharing a model string on a video card or a touch screen does not make RSP2f, RSP3E, RFI20C.P8, or RFM221 the same board. Other migrated notes put E6 in the title for strings this catalog does not photograph, including RFI6g KTI196142 and RFM201 KTZ303916. Those titles are outside the evidence of this page.

When should an E6 ticket leave this page for the E8, host, or control-panel path?

The rating plate decides the family before any board number does. If the plate says Voluson E8 or E8 Expert, stop here and use the Voluson E8 BT board path. That report owns the BT08 through BT21 questions, the RSP3E pair, and the E8-tagged RFM221 rows. If the plate says Voluson E10, use the Voluson E10 board path. Catalog RSX20D.P6 KTI303054-10 is model E10. A leftover that puts E6, E8, and E10 on one RSX title does not move that photo onto the E6.

Stay on an E6 plate, then split the symptom. If the cart is dark, the breaker trips, or there is no sign of power, photograph the power label and use the power-supply decision path for the generic no-power checks. Do not open an energized supply from this page, and do not measure rails because a search result listed voltages. If fans are running and the system still never reaches the user interface, or it reports a storage error, leave the power label and use the host and storage boot path. Inventory has two host strings in the E6 model set: GBE610 / motherboard KTI300744-2/KTI301087-2, model Voluson E6(BT09), and GEB800 / motherboard KTI301089-7/KTI301086-4, model Voluson E6/E8. ⁶ The E8 table marks the GBE610 string as the E6(BT09) row and not an E8 part. The GEB800 row is explicitly shared across E6/E8 in the inventory model field. Quote the whole stored part-number string, including the slash, rather than one half of it.

If the image is present and the touch screen, trackball, or keys are dead, use the control panel and touch display guide and include the KTI302969 label if that is the screen on the cart. If the image itself is wrong and a known-good probe does not clear it, use the beamformer guide after the front-end label is photographed. The board-repair results also include an iFixit Voluson hub and YouTube items. Those pages are not a service procedure, and this guide does not turn them into solder steps. ⁸ Qualified service stops at the label, the symptom, and the handoff. It does not include bypassing interlocks or returning a system to scanning before the facility completes its own electrical-safety and imaging checks.

Which 510(k) rows name Voluson E6, and why is K113758 not an ultrasound product code?

The 22 July 2026 510(k) extract contains 175,559 records. Filtering device_name for both "Voluson" and "E6", case-insensitive, returns 12 rows, and each row is a distinct K number. ² Every one of those 12 lists applicant GE Healthcare and decision description Substantially Equivalent. Seven are Traditional clearances under product code IYN. Four are Special clearances under IYN. One, K113758, is a Special clearance under product code IYE. The openFDA 510(k) record, last_updated 2026-09-14, agrees on the primary product code for K101236 (IYN) and K113758 (IYE). That public record shows the primary product code. Summary PDFs were not retrieved, so the table stays a device-name and product-code census rather than a list of probe, software, or hardware changes inside each file.

IYN is System, Imaging, Pulsed Doppler, Ultrasonic, Class II, 21 CFR 892.1550. IYO is System, Imaging, Pulsed Echo, Ultrasonic, Class II, 21 CFR 892.1560. ITX is Transducer, Ultrasonic, Diagnostic, Class II, 21 CFR 892.1570. IYE is Accelerator, Linear, Medical, Class II, 21 CFR 892.5050. ¹ K113758's device name is VOLUSON E6/E8/E8EXPERT/E10, and its product code is IYE. A Voluson ultrasound system is not a medical linear accelerator. The record still pairs that device name with that product code. Count K113758 in the 12-row name list, and keep it out of any IYN, IYO, or ITX ultrasound tally. ³ The published fact is the mismatch between the Voluson device name and product code IYE.

K101236 is the earliest row inside the 12. Its device name lists the Voluson E6, Voluson E8, and Voluson E8 Expert, with model tokens H48681BD, H48681BX, and H48681BM. That shared name means FDA cleared those named systems in one Traditional submission. It does not mean the RSP2f photo, the RSP3E photos, or the RFI photo are interchangeable, and it does not establish acoustic-output limits or a shared software architecture. Those points are not in the fields used for this count. K061682 cleared an E8-only device name on 12 July 2006, before K101236, under product code IYO and applicant General Electric Co. ² K201768, cleared 22 October 2020, names Voluson E10 only. Use K061682 and K201768 as boundaries: an earlier E8 clearance and a later E10-only clearance are not E6 board licenses either.

Which Voluson E6 software recalls are not a reason to replace a power board?

A freeze or a measurement complaint is not, by itself, a power-board order. In the 24 July 2026 recall extract of 58,785 records, quoted searches of product description, reason for recall, root-cause description, and recall number for KTI302043, KTI302752, KTI300242, KTI300627, KTI300614, KTI303271, KTZ303915, KTI303892, RTP7, and RSP2f each returned zero rows. An openFDA recall search for KTI302043 also returned no match. ⁴ Zero hits means those strings are absent from the searched fields. It does not mean the boards have no field failures, and it does not rank one brand against another.

A product-description search for Voluson E6 on the openFDA Device Recall API, last_updated 2026-09-20, returned two events. The same two rows are the only Voluson E6 text hits in the July extract.

• Z-0541-2010. Product code IYO. Recall status Terminated. Initiated 22 October 2009 and terminated 17 December 2011. Recalling firm on the recall record: GE Medical Systems, LLC. Product description: GE Healthcare Voluson E6, GE Voluson E8, and GE Voluson E8 Expert Diagnostic Ultrasound Systems. Root-cause description: Software design. The reason is an incorrect operating procedure on software versions 9.0.0, 9.0.1, and 9.0.2 of the Voluson E6 or Voluson E8. When 2D-CRI is combined with PW at a steered Doppler angle, the displayed velocity scale is incorrect. The action record says consignees were sent an Urgent Medical Device Correction letter dated 22 October 2009, and that GE planned to update the affected E6, E8, and E8 Expert systems. The openFDA k_numbers array for this event lists K061682, whose 510(k) device name is the E8 only. The product description still names the E6. Use the product description for the named systems, and do not read the k_numbers array as a board list. A quoted openFDA enforcement search for recall number Z-0541-2010 returned no match on 22 September 2026, so this page does not assign an FDA class. The recall record's product quantity is 715. That figure is the quantity in the recall record, not a failure rate or an installed-base share. Z-0541-2010 recall record.
• Z-1833-2013. Product code IYN. Enforcement classification Class II. Status Terminated. Event ID 65755. Initiated 13 July 2012 and terminated 10 November 2014. Recalling firm: GE Healthcare, LLC. Product description: GE Healthcare VOLUSON E6, E8, E8 EXPERT, E10 diagnostic ultrasound system. Root-cause description: Software design. The openFDA k_numbers array lists K112213, which is inside the 12-row device-name set. The reason says that during use of the Voluson E6 or E8 an Out of Memory message can be displayed and could cause the system to freeze, that the behavior is intermittent and tied to a certain workflow, and that the issue can be resolved by rebooting the system. The action record says no consignee letter was sent, that field engineers followed Field Modification Instruction FMI 79044A, and that GE planned to update the software on the affected systems. The reboot sentence is the recorded reason. It is not a description of memory hardware, and the planned software update is not evidence that RSP2f failed. Product quantity in the recall record is 375, which is not an incidence rate. Z-1833-2013 recall record.

Neither reason names RSP2f, RTP7a.P9, KTI300242, RFI20C.P8, or RSP3E. Ordering a power supply or a front-end board for the velocity-scale procedure, or for the Out of Memory freeze, does not follow these records. The records also do not prove the reverse, that E6 power hardware never fails. They are a reason to check software version and the named correction before a board purchase. Applying the vendor correction belongs to the facility's qualified process. ⁴ Passive surveillance and recall listings do not measure incidence, do not establish that a component caused an event, and do not show that one ultrasound brand is safer than another.

Where Rongtao fits—and where it does not

Guangzhou Rongtao Medical Technology Co., Ltd. repairs ultrasound boards and supplies tested replacement parts for equipment that includes the GE Voluson E6, E8, and E10 models on its coverage list. ⁷ Rongtao is an independent service company. It is not GE HealthCare, and it is not an authorized distributor, warranty station, or representative of GE HealthCare. Brand and model names on this page identify the equipment being matched.

• What the service record supports. Board repair uses a typical 5–8 business-day turnaround. Every repaired board runs for 48 hours inside an actual ultrasound before release. The typical warranty is 90 days, with the final term confirmed for the item and the service. Inventory rows in this snapshot print 90 days in the warranty cell. That cell does not replace the per-item confirmation.
• What this page does not support. No photo case in the case archive uses Voluson E6 as the model. An E8 RSP3E or RFM221 case is not evidence that an E6 board was repaired. Catalog photos of KTI302752-10 and KTI302043_1 are label evidence, not a stock promise. This page does not publish a price, a repair-success rate, or a guaranteed turnaround for a named serial number.
• What stays with the facility. Rongtao does not provide a do-it-yourself procedure, a solder recipe, or instructions for working on an energized supply. After a repair or a replacement, the facility's qualified clinical engineering process has to finish electrical-safety and imaging checks before the system returns to clinical use.

What belongs in the E6 quote packet before a repair or tested-board decision?

Send the packet to Rongtao with the fields below. The quote can then say whether the request is the photographed RSP2f, the photographed RTP7a.P9, an inventory AC string, or a different assembly that should leave this page.

1. Rating-plate photo showing the model name, serial number, and the input rating printed on that plate. Do not assume a voltage from a seller page.
2. Software or BT screen if the system boots. Copy what the screen shows. Do not write EC300 unless the screen shows it. EC300 appears in the GE shop title for KTZ303892, which is not the E6 RSP2f photo.
3. The full etched assembly text, including hyphens and underscores. KTI302752-10 is not a request for unsuffixed KTI302752. KTI302043_1 is not a request for KTI302043_2, KTI302043-6, or KTZ302043.
4. Photographs of both sides of the board, including the label, connectors, and any visible damage.
5. The symptom in the operator's words: no lights, fans that start and stop, the exact power-management or Out of Memory text, and whether the fault follows one probe or every port.
6. Quantity and destination country or postal code.

Frequently asked questions

Does FDA K101236 mean Voluson E6, E8, and E8 Expert boards are interchangeable?

No. K101236 is one Traditional IYN clearance, decided 8 February 2011, whose device name lists the Voluson E6, Voluson E8, and Voluson E8 Expert and the model tokens H48681BD, H48681BX, and H48681BM. A shared device name is not a part-number match. ² The E6 catalog power-supply photo is RSP2f KTI302752-10. The E8/E10 catalog power photos are RSP3E KTI303892-12 and KTI303892-16. ⁵ The E8 table's E6 cell says No (Uses RSP2f KTI302752). ⁹ Confirm the suffix on the installed label. The unsuffixed number in that cell and the -10 photo are not documented here as the same assembly.

Is catalog RTP7a.P9 KTI302043_1 the same part as KTZ302043, KTI302043_2, or KTI302043-6?

No. The catalog photo is RTP7a.P9 KTI302043_1 under model VOLUSON E6. The KTI302043 results and overview instead advertise an RTP power supply and cross-list KTZ302043, 301866, KTI302043-6, KTI302043_2, RTP7b.P9_2, and RTP7C.P9. ^{5 8} The power-query overview adds RTP7a.P8 next to KTI300242. None of those seller strings is the photographed _1 label. Match the etched suffix. This page does not claim what electrical change, if any, separates the suffixes, because the catalog photo does not document that change.

Can a Voluson E8 photo case be used as evidence that this E6 board was repaired?

No. The case archive has no Voluson E6 model string. An E8 repair photo, including an RSP3E or RFM221 repair, cannot be cited as proof that the E6 board in front of you was repaired. Use the E6 label photos, the inventory row if it matches, and a quote that states the exact string. ^{6 7} Shared test methods across ultrasound boards are not a substitute for a model-specific record.